Terms of service

LocalBuddy Plus (LocalBuddy Plus is a trading name of Silfurtech Limited): BUYER TERMS OF SERVICE
LAST UPDATED 23RD FEBRUARY 2025

​

1. WELCOME TO LocalBuddy Plus

1.1 LocalBuddy Plus operates an online marketplace which LocalBuddy Plus makes available as a service, through the LocalBuddy Plus, to enable sellers ("Sellers") to sell, and buyers ("you") to buy, food and drink products through the LocalBuddy Plus (and together with the service the "LocalBuddy Plus Service").

1.2 The LocalBuddy Plus Service is operated by LocalBuddy Plus (Trading name of Silfurtech Limited ("LocalBuddy Plus", "we", "our" or "us").

2. YOUR RELATIONSHIP WITH US

2.1 What these terms cover. This document and any documents referred to within it (collectively, the “Terms of Service”) set out the terms of your relationship with us. By using and accessing the LocalBuddy Plus Service, you agree to these Terms of Service. We will also ask you to accept these Terms of Service when you place an order for Products (as defined in paragraph 5.1 below) through the LocalBuddy Plus. If you do not agree to these Terms of Service, you must not use the LocalBuddy Plus Service, set up an account on the LocalBuddy Plus or order any Products.

2.2 Why you should read them. Please read the Terms of Service carefully before you use the LocalBuddy Plus Service. These terms tell you who we are, how we will provide services to you, how you and we may change or end our contract, what to do if there is a problem, and other important information. If there is anything within the Terms of Service that you do not understand, please contact us to discuss what this means for you.

2.3 Updates to these terms. The current version of the Terms of Service contains the only terms and conditions that apply to our relationship with you. Older versions of the Terms of Service will no longer apply to our relationship and will be completely replaced by the current version.
 

3. INFORMATION ABOUT US AND HOW TO CONTACT US

3.1 Who we are. LocalBuddy Plus (Trading name of Silfurtech Limited) is company incorporated and registered in England and Wales under company number 13057317, whose registered office address is 26 Swannell Way, London, United Kingdom, NW2 1FB. 

3.2 How to contact us. You can contact us by writing to us at hello@localbuddy.plus.

3.3 How we may contact you. If we have to contact you, we will do so by telephone or by writing to you at the email address or postal address you provided to us in your order.

3.4 “Writing” includes emails. When we use the words “writing” or “written” in these terms, this includes emails.
 

4. INFORMATION ABOUT YOU

Your privacy is important to us. Please read our Privacy Policy (https://www.localbuddy.plus/privacypolicy) to understand how we collect, use and share information about you.
 

5. IMPORTANT WARNINGS

5.1 Contract for sale of Products. We act as a marketplace which enable users to purchase drink and food products made available for sale and sold by Sellers through the LocalBuddy Plus (the "Products"), but we do not provide or offer for sale any Products ourselves. You acknowledge that the Products are not owned or sold by us, but by the relevant Seller and all orders for Products are subject to acceptance by the applicable Seller. When you purchase Products through the LocalBuddy Plus Service, you will enter into an agreement directly with the Seller of such Products and your purchase of Products shall be subject to any additional terms and conditions of sale of the Seller. You are responsible for ensuring that you comply with the Seller's terms and conditions. LocalBuddy Plus is not party to any agreement for the sale of Products, and we will not be responsible to you for any losses you might suffer if you have not complied with the Seller's terms and conditions.

5.2 Quality of the Products. We do not regularly monitor the quality of the Products being promoted through the LocalBuddy Plus Service. We therefore cannot provide any guarantees regarding the standard of the services and the quality of any Products provided by Sellers. The Seller (and not us) will be responsible to you for the quality of the Products they provide to you, including ensuring that those Products conform to any descriptions or promises the Seller has made to you (including any Product descriptions and ingredients displayed on the LocalBuddy Plus Service). We will not be responsible to you if any of the Products you receive from a Seller do not match any promises made by the Seller or your expectations, or if such Products are otherwise not provided with reasonable care and skill.

5.3 Delivery or collection of the Products. The Seller (and not us) will be responsible to you for the delivery of the Products to you. We therefore cannot provide any guarantees regarding the delivery of any Products provided by Sellers. In the LocalBuddy Plus you will be provided with an estimated date on which the Products will be: (a) delivered to you by the Seller at the address you provided to us during the order process; or (b) available for collection from the Seller's collection points as notified to you at the point of purchase. If the Seller is unable to meet the estimated delivery date, the Seller will contact you with a revised estimated delivery date. Your delivery will be completed when the Products are delivered to the address you gave us or when you collect the Products from the Seller's collection point. If your delivery requires a signature and no one is available at your address to take delivery, the Seller's delivery partners will leave you a note with information about how to rearrange delivery.
 

6. USING THE LOCALBUDDY PLUS SERVICE

6.1 Setting up your account

• To access the LocalBuddy Plus Service, you must set up an account (your "Account") by entering your email address and creating a username and password. We encourage you to use "strong" passwords (passwords that use a combination of upper and lower case letters, numbers and symbols) with your Account.

• You will need to provide us with valid, up-to-date and complete credit or debit card
  details in order to request to purchase Products through the LocalBuddy Plus Service.

6.2 You are responsible for ensuring that any information that you provide to us is accurate and up to date.

6.3 You must be residing in the UK, 13 years or older and capable in the UK of entering into a legally binding agreement to use the LocalBuddy Plus Service.

6.4 You are responsible for maintaining the confidentiality of your login details and for any activities that occur under your Account. If you have any concerns that your Account may have been misused, you should contact us at hello@localbuddy.plus straight away to let us know.

6.5 We may contact you to verify your identity and request any additional documentation that we may require for that purpose, as permitted by applicable laws.

6.6 We only offer our services in the UK. The LocalBuddy Plus Service is solely for the promotion of Products in the UK. The LocalBuddy Plus does not accept orders from addresses outside the UK.
 

7. AGE RESTRICTED PRODUCT SALES

7.1 Some of the Products made available for sale and sold by Sellers through the LocalBuddy Plus Service may be age restricted. We will indicate to you on the LocalBuddy Plus website if you have to be a certain age or above to buy a particular Product.

7.2 We do not permit age restricted Products being sold to underage individuals through the LocalBuddy Plus Service. If you place an order for an age restricted Product through the LocalBuddy Plus, we, or the Seller may ask you to confirm your age and the Seller may ask you to provide appropriate identification documents on delivery of any age restricted Products. Please note that the Seller may refuse delivery of these Products if you are unable to do so.
 

8. FEES AND PAYMENT

8.1 LocalBuddy Plus Service Fees. The LocalBuddy Plus Service is provided to you free of charge. LocalBuddy Plus will receive a service fee from each Seller for the provision of the LocalBuddy Plus Service.

8.2 Payment for Products.

• In order to buy Products through the LocalBuddy Plus Service, you will be required to pay the purchase price of the Products and any applicable costs of delivery to the relevant Seller, as detailed on the LocalBuddy Plus (the “Purchase Price”).

• You are required to pay the Purchase Price through the LocalBuddy Plus Service.

• If your request to buy a Product is accepted, your request will be confirmed, and your credit card or debit card will be charged the Purchase Price.

• If your request to purchase a Product is rejected, your request will not be confirmed, and your credit or debit card will not be charged the Purchase Price.

• We will act as a payment collection agent for the Seller, for the sole purpose of facilitating payment of the Purchase Price (less any service fee that we charge to the Seller) from you to the Seller.

• If we are unsuccessful in charging your credit or debit card, and have still not received payment within 7 days after informing you, then, without affecting any other rights and remedies available to us, we may, without responsibility to you, suspend or temporarily disable all or part of your access to the LocalBuddy PlusI Service while the Purchase Price remains unpaid.

8.3 All amounts (including any Purchase Price) stated or referred to in these Terms of Service are:

• listed in British pound sterling (GBP); and

• inclusive of value added tax and any other taxes (if applicable) and shall be paid at the same time as the Purchase Price.
   

9. MODIFICATIONS, CANCELLATIONS, AND REFUNDS

9.1 How to modify or cancel orders for Products. If you have ordered a Product, you may modify or cancel your order before it is accepted by the Seller by writing to hello@localbuddy.plus.

9.2 Additional terms and conditions. Any modification or cancellation may be subject to additional terms and conditions as notified to you prior to your confirmation of a request to modify or cancel any orders for Products that you have placed with a Seller, including the terms and conditions set out in this paragraph 9.

9.3 Cancelling an order before receiving confirmation of acceptance of the order. If you cancel an order placed with a Seller through the LocalBuddy Plus Service at any time before you receive confirmation from the Seller that the Product is in stock and will be delivered to you, you will receive confirmation of order cancellation from the LocalBuddy Plus Service, and the Purchase Price will be refunded to you in full.

9.4 Cancelling an order after receiving confirmation that it is in stock. If you wish to cancel an order for a Product placed with a Seller through the LocalBuddy Plus Service at any time after your receive confirmation from the Seller that the Product is in stock and will be delivered to you, your rights of cancellation and rights to receive a refund will be set out in the Seller's terms and conditions of sale. If you are entitled to receive a refund, you will receive a confirmation of the refund from the Seller, and the Purchase Price will be refunded to you in full.

9.5 Cancelling an order after receiving confirmation that it is being delivered to you, or after you have received the Product. If you wish to cancel an order for a Product placed with a Seller through the LocalBuddy Plus Service at any time after you receive confirmation from the Seller that the Product is being delivered to you, or if you wish to return a Product that you have received, your rights of cancellation and return, and your rights to receive a refund, will be set out in the Seller's terms and conditions of sale. If you are entitled to receive a refund, you will receive a confirmation of the refund from the Seller, and the Purchase Price and any costs of returning the Product to the Seller (as applicable, as detailed in the Seller's terms and conditions of sale).
 

10. YOUR RIGHT TO USE THE LOCALBUDDY PLUS SERVICE

10.1 The materials and content comprising the LocalBuddy Plus Service belongs to us or our third party licensors, and we give you permission to use these materials and content for the sole purpose of using the LocalBuddy Plus Service in accordance with these Terms of Service.

10.2 Your right to use the LocalBuddy Plus Service is personal to you and you are not allowed to give this right to another person. Your right to use the LocalBuddy Plus Service does not stop us from giving other people the right to use the LocalBuddy Plus Service.

10.3 You agree that you have no rights in or to any portion of the LocalBuddy Plus Service other than the right to use the LocalBuddy Plus Service in accordance with these Terms of Service.
 

11. RULES OF ACCEPTABLE USE AND INTERACTIVE SERVICES

11.1 In addition to the other requirements within these Terms of Service, this section describes specific rules that apply to your use of the LocalBuddy Plus Service (the "Rules of Acceptable Use").

11.2 When using the LocalBuddy Plus Service you must not:

• circumvent, disable or otherwise interfere with any security related features of the LocalBuddy Plus Service or features that prevent or restrict use or copying of the content accessible via the LocalBuddy Plus Service;

• give any false or misleading information or permit another person to use the LocalBuddy Plus Service under your name or on your behalf;

• impersonate any person, or misrepresent your identity or affiliation with any person or give the impression they are linked to us, if this is not the case;

• use the LocalBuddy Plus Service other than for its intended purpose as set out in the Terms of Service;

• use the LocalBuddy Plus Service if we have suspended your access to it, or have otherwise banned you from using it;

• modify, interfere, intercept, disrupt or hack the LocalBuddy Plus Service or collect any data from the LocalBuddy Plus Service other than in accordance with the Terms of Service;

• misuse the LocalBuddy Plus Service by knowingly introducing viruses, Trojans, worms, logic bombs or other material which would harm the LocalBuddy Plus Service or the equipment of any user of the LocalBuddy Plus Service; or

• use any automated system, including without limitation "robots", "spiders" or "offline readers" to access the LocalBuddy Plus Service in a manner that send more request messages to the LocalBuddy Plus Service than a human can reasonably produce in the same period of time.

11.3 LocalBuddy Plus may from time to time provide interactive services as part of the LocalBuddy Plus Service including chat functionalities and other features that enable users to interact with each other (each, an "Interactive Service"). LocalBuddy Plus has the right to monitor and moderate any Interactive Services and to assess possible risks for users of the LocalBuddy Plus Service from other users and third parties when they use an Interactive Service. LocalBuddy Plus will decide in each case whether it is appropriate to use moderation of the relevant Interactive Service and the form of moderation to use. LocalBuddy Plus is, however, under no obligation to oversee, monitor, or moderate any Interactive Service, and LocalBuddy Plus expressly excludes its liability for any loss or damage arising from the use of any Interactive Service by a user in contravention of LocalBuddy Plus's Content Standards (as defined in paragraph 11.4 below).

11.4 You agree that any content, material or other contribution that you upload to the LocalBuddy Plus Service (including communications with other users of the LocalBuddy Plus Service) ("Contribution") complies with the Content Standards, and you will be liable to LocalBuddy Plus for any losses incurred by LocalBuddy Plus arising out of a claim brought by a user of the LocalBuddy Plus Service or any third party arising from any breach of this paragraph 11.4.

11.5 The content standards which apply to any and all Contributions, and to any Interactive Services associated with them, are set out in the content standards set out in the Schedule to these Terms of Service (the "Content Standards"). The Content Standards apply to each part of any Contribution as well as to its whole.

11.6 Failure to comply with the Rules of Acceptable Use or the Content Standards constitutes a serious breach of the Terms of Service, and may result in our taking all or any of the following actions (with or without notice):

• immediate, temporary or permanent withdrawal of your right to use the LocalBuddy Plus Service;

• issuing of a warning to you;

• legal action against you including proceedings for reimbursement of all costs (including, but not limited to, reasonable administrative and legal costs) resulting from the breach; and/or

• disclosure of such information to law enforcement authorities as we reasonably feel is necessary, and/or disclosure of your identity to any third party who is claiming that any content posted or uploaded by you to the LocalBuddy Plus Service constitutes a violation of their intellectual property rights or their right to privacy.

11.7 The responses described in paragraph 11.3 are not limited, and we may take any other action we reasonably deem appropriate.

11.8 Any Contribution made by you will be considered non-confidential and non-proprietary. You shall retain all ownership rights in your Contributions, but you hereby grant to LocalBuddy Plus and to other users of the LocalBuddy Plus Service a limited licence to use, store and copy that Contribution and to distribute and make it available to third parties, as further detailed in paragraph 11.9 below.

11.9 When you make a Contribution to the LocalBuddy Plus Service, you grant to LocalBuddy Plus and the third parties set out below the following rights to use that content:

• a perpetual, worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that user generated content in connection with the LocalBuddy Plus Service and across different media including to promote the site or the service; and

• a perpetual, worldwide, non-exclusive, royalty-free, transferable licence for other users, partners and/or advertisers to use the content in in connection with the LocalBuddy Plus Service
   

12. ENDING OUR RELATIONSHIP

12.1 Your right to end our relationship.

• If at any time you do not feel that you can agree to the Terms of Service or any changes made to the Terms of Service or the LocalBuddy Plus Service, you must immediately stop using the LocalBuddy Plus Service, other than in respect of any orders that are in
  progress.

• You may end your use of the LocalBuddy Plus Service at any time, for any reason, other than in respect of any orders that are in progress.

12.2 Our right to end our relationship.

• We may immediately end your use of the LocalBuddy Plus Service if you break the Rules of Acceptable Use, the Content Standards, or any other important rule(s) of the Terms of Service.

• We may also withdraw the LocalBuddy Plus Service as long as we give you reasonable notice that we plan to do this.

12.3 What happens if you or we end our relationship.

• If you or we end your use of the LocalBuddy Plus Service or we withdraw the LocalBuddy Plus Service as described in this section, we may delete or modify any information we hold about you. You will also lose any rights you have to use the LocalBuddy Plus Service or access our content.

• If we end your right to use the LocalBuddy Plus Service for your breach of the Rules of Acceptable Use or any other important rule(s) of the Terms of Service, we will refund any Purchase Price you have paid in advance for pre-orders of Products in respect of which you have not received confirmation are in stock and will be delivered to you, but we may deduct reasonable compensation for the net costs we will incur as a result of your infringing these Terms of Service.

• If we end your right to use the LocalBuddy Plus Service for your breach of the Rules of Acceptable Use or any other important rule(s) of the Terms of Service, and you have received confirmation that the Products are in stock and/or are being delivered to you, our ending of your right to use the LocalBuddy Plus Service will not affect your order for the relevant Products, but we may charge you for reasonable compensation for the net costs we will incur as a result of your infringing these Terms of Service.

• We will not offer you any other compensation for any losses incurred by you on our ending of your right to use the LocalBuddy Plus Service.

• The termination of your use of the LocalBuddy Plus Service shall not affect any of your obligations to pay any sums due to us.
   

13. LIABILITY

13.1 Contracts for the sale of Products.

• You acknowledge that we are not party to any agreement between you and any Seller. Accordingly, we will not be liable for any breach of a contract between you and any Seller.

• We do not assume any liability for any loss or damage suffered by you which is caused by any Seller's action or inaction.

13.2 We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these Terms of Service, we are responsible for loss or damage you suffer that is a foreseeable result of our breaching these Terms of Service or our failing to use reasonable care and skill. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.

13.3 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; or for breach of your legal rights.

13.4 Errors, interruptions and delays in the LocalBuddy Plus Service. Unfortunately, due to the nature of the Internet and technology, the LocalBuddy Plus Service is provided on an "as available" and "as is" basis. This means that we are unable to promise that your use of the LocalBuddy Plus Service will be uninterrupted, without delays, error-free, or meet your expectations and we do not give any commitment relating to the performance or availability of the LocalBuddy Plus Service in these Terms of Service and, to the extent we are able to do so, we exclude any commitments that may be implied by law.

13.5 Our liability to you.

• In the event of a claim arising out of the provision of the LocalBuddy Plus Service, our responsibility to you will never be more than the amount you have paid through the LocalBuddy Plus Service in the twelve (12) months prior to the claim arising and, in the event that you have not made any payments through the LocalBuddy Plus Service, our responsibility to you will never be more than £100.

• In every case, we will never be responsible for any loss or damage that is not reasonably foreseeable.

• Nothing in the Terms of Service excludes or limits our liability to you, or your statutory rights as a consumer, if applicable law does not allow the exclusions or limitations of liability provided for in the Terms of Service.
   

15. RESOLVING DISPUTES

15.1 Disputes between you and us. If you have a dispute with us relating to the LocalBuddy Plus Service, in the first instance please contact us at hello@localbuddy.plus and attempt to resolve the dispute with us informally. In the unlikely event that we are not able to resolve a dispute informally, we will discuss and agree with you the most effective way of resolving the dispute.

15.2 Disputes between you and a Seller. Any disputes which may arises between you and a Seller in connection with any Products, or orders for Products, should be raised by you directly with the Seller. For the avoidance of doubt, we are under no obligation to resolve any dispute between you and a Seller and nothing in this paragraph shall prevent you (or the Seller) from commencing or continuing court proceedings in relation to the dispute.

15.3 English law will apply to all disputes and the interpretation of these Terms of Service. Subject to paragraphs 15.1 and 15.2 above, the English courts will have non-exclusive jurisdiction over any dispute arising from or related to your use of the LocalBuddy Plus Service.
 

16. CHANGES TO THE LOCALBUDDY PLUS SERVICE

16.1 We are constantly updating and improving the LocalBuddy Plus Service to try and find ways to provide you with new and innovative features and services. Improvements and updates are also made to reflect changing technologies, tastes, behaviours and the way people use the Internet and the LocalBuddy Plus Service.

16.2 In order to do this, we may need to update, reset, stop offering and/or supporting a particular part of the LocalBuddy Plus Service, or feature relating to the LocalBuddy Plus Service ("changes to the LocalBuddy Plus Service"). These changes to the LocalBuddy Plus Service may affect your past activities on the LocalBuddy Plus Service and features that you use ("service elements"). Any changes to the LocalBuddy Plus Service could involve your service elements being deleted or reset.

16.3 You agree that a key characteristic of our LocalBuddy Plus Service is that changes to the LocalBuddy Plus Service will take place over time and this is an important basis on which we grant you access to the LocalBuddy Plus Service. Once we have made changes to the LocalBuddy Plus Service, your continued use of the LocalBuddy Plus Service will show that you have accepted any changes to the LocalBuddy Plus Service. You are always free to stop using the LocalBuddy Plus Service.

16.4 We will try, where possible and reasonable, to contact you to let you know about any significant changes to the LocalBuddy Plus Service.
 

17. CHANGES TO THE DOCUMENTS

17.1 We may revise these Terms of Service from time to time but the most current version will always be at www.localbuddy.plus or on the LocalBuddy Plus service.

17.2 Changes will usually occur because of new features being added to the LocalBuddy Plus Service, changes in the law or where we need to clarify our position on something.

17.3 We will try, where possible and reasonable, to contact you to let you know about any significant changes to any of the documents referred to in the Terms of Service. We may contact you through the LocalBuddy Plus Service (for example by asking you to accept the changes before you continue to use the LocalBuddy Plus Service) or via a separate email.

17.4 Normally, we will try to give you some warning before the new terms become effective. However, sometimes changes will need to be made immediately and if this happens we will not give you any notice.
 

18. SEVERABILITY; WAIVER

18.1 If any provision of the Terms of Service is judged to be illegal or unenforceable, this will not affect the continuation in full force and effect of the remainder of the provisions.

18.2 If you do not comply with the Terms of Service and we do not take action immediately, this does not mean we have given up any right we have and we may still take action in the future.
 

19. THIRD PARTY RIGHTS

A person who is not a party to the Terms of Service may not enforce any of its terms.
 

20. CONTACT AND FEEDBACK

20.1 If you need to contact us in relation to these Terms of Service or any other document mentioned in them, please email us at hello@localbuddy.plus.

20.2 We value hearing from our users, and are always interested in learning about ways we can improve the LocalBuddy Plus Service. By providing your feedback you agree that you are giving up any rights you have in your feedback so that we may use and allow others to use it without any restriction and without any payment to you.
 

SCHEDULE

CONTENT STANDARDS

These content standards apply to any and all Contributions which the Buyer contributes to the LocalBuddy Plus Service, and to any Interactive Services associated with it. The Content Standards must be complied with in spirit as well as to the letter. The standards apply to each part of any Contribution as well as to its whole.

LocalBuddy Plus will determine, in its discretion, whether a Contribution breaches the Content Standards. A Contribution must:

Be accurate (where it states facts).

Be genuinely held (where it states opinions)

Comply with the law applicable in England and Wales and in any country from which it is posted.

A Contribution must not:

• Be defamatory of any person.

• Be obscene, offensive, hateful or inflammatory.

• Bully, insult, intimidate or humiliate.

• Promote sexually explicit material.

• Include child sexual abuse material.

• Promote violence.

• Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.

• Infringe any copyright, database right or trade mark of any other person.

• Be likely to deceive any person.

• Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.

• Promote any illegal content or activity.

• Be in contempt of court.

• Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety.

• Be likely to harass, upset, embarrass, alarm or annoy any other person.

• Impersonate any person or misrepresent your identity or affiliation with any person.

• Give the impression that the Contribution emanates from LocalBuddy Plus, if this is not the case.

• Advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse.

• Contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism.

For the avoidance of doubt, for any Contribution in the form of video content:

• You must tell us immediately, if you upload a video containing any of the following: criminal material (relating to terrorism, sexual exploitation of children, child pornography, racism and xenophobia), unclassified or unclassifiable videos, videos rated R18 or suitable for R18 rating and other material that might impair the physical, mental or moral development of persons under the age of 18 (restricted material).

• You must not upload a video containing harmful material.

• You must not upload a video containing advertising for any of the following:

  • cigarettes and other tobacco products, electronic cigarettes or electronic cigarette refill containers, and prescription-only medicine; or

  • alcoholic drinks that are not aimed specifically at over 18s and/or that do not encourage moderate consumption of alcohol.

  • Any advertising included in a video you upload must not:

    • prejudice respect for human dignity;

    • include or promote discrimination based on sex, racial or ethnic origin, nationality, religion

    • or belief, disability, age or sexual orientation;

    • encourage behaviour prejudicial to health or safety;

    • encourage behaviour grossly prejudicial to the protection of the environment;

    • cause physical, mental or moral detriment to persons under the age of 18;

    • directly exhort such persons to purchase or rent goods or services in a manner which exploits their inexperience or credulity;

    • directly encourage such persons to persuade their parents or others to purchase or rent

    • goods or services;

    • exploit the trust of such persons in parents, teachers or others; or

    • unreasonably show such persons in dangerous situations.

You must use the functionality provided on our site to declare whether, as far as you know or can reasonably be expected to know, any video contains advertising.
 

LOCALBUDDY PLUS WEBSITE TERMS AND CONDITIONS

Please read these terms and conditions carefully before using this site
 

1. WHAT'S IN THESE TERMS?

These terms tell you the rules for using our website www.localbuddy.plus ("our site").
 

2. INFORMATION ABOUT YOU

Your privacy is important to us. Please read our Privacy Policy https://www.localbuddy.plus/privacypolicy to understand how we collect, use and share information about you.
 

3. WHO WE ARE AND HOW TO CONTACT US

3.1  www.localbuddy.plus is a site operated by Silfurtech Limited ("We"). We are registered in England and Wales under company number 13057317 and have our registered office at 26 Swannell Way, NW2 1FB, London.

3.2 To contact us, please email hello@localbuddy.plus.
 

4. BY USING OUR SITE YOU ACCEPT THESE TERMS

By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our site.

5. WE MAY MAKE CHANGES TO THESE TERMS

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

6. WE MAY MAKE CHANGES TO OUR SITE

We may update and change our site from time to time to reflect changes to our services, our users' needs and our business priorities, or for any other reason. We will try to give you reasonable notice of any major changes.

7. WE MAY SUSPEND OR WITHDRAW OUR SITE

7.1  Our site is made available free of charge.

7.2  We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal

7.3 You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
 

8. HOW YOU MAY USE MATERIAL ON OUR SITE

8.1 We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

8.2 You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

8.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

8.4 Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged (except where the content is user-generated).

8.5 You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

8.6 If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
 

9. DO NOT RELY ON INFORMATION ON THIS SITE

91. The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

9.2 Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
 

10. WE ARE NOT RESPONSIBLE FOR WEBSITES WE LINK TO

10.1 Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

10.2 We have no control over the contents of those sites or resources.
 

11. USER-GENERATED CONTENT IS NOT APPROVED BY US

Our site may include information and materials uploaded by other users of the site. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values. 
 

12. HOW TO COMPLAIN ABOUT CONTENT UPLOADED BY OTHER USERS

12.1 If you wish to complain about content uploaded by other users, please contact us on hello@localbuddy.plus.

13. OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU

13.1 Whether you are a consumer or a business user:

• We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

• Different limitations and exclusions of liability will apply to liability arising as a result of your use of the LocalBuddy Plus Service, which will be set out in the relevant agreement between you and LocalBuddy Plus.

13.2 If you are a business user:

• We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it. 

• We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use, our site, or use of or reliance on any content displayed on our site. In particular, we will not be liable for: (i) loss of profits, sales, business, or revenue; (ii) business interruption; (iii) loss of anticipated savings; (iv) loss of business opportunity, goodwill or reputation; or (v) any indirect or consequential loss or damage.

13.3 If you are a consumer user: 

• Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

14. RIGHTS YOU ARE GIVING US TO USE MATERIAL YOU UPLOAD

14.1 When you upload or post content to our site, you grant us the following rights to use that content:

• a worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that user-generated content in connection with the service provided by LocalBuddy Plus to which the website relates and across different media including to promote the site or the service, forever; and

• a worldwide, non-exclusive, royalty-free, transferable licence for other users, partners and/or advertisers to use the content in in connection with the service provided by LocalBuddy Plus to which the website relates, forever.

15. WE ARE NOT RESPONSIBLE FOR VIRUSES AND YOU MUST NOT INTRODUCE THEM

15.1  We do not guarantee that our site will be secure or free from bugs or viruses.

15.2  You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

15.3  You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

16. RULES ABOUT LINKING TO OUR SITE

16.1  You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

16.2  You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

16.3  You must not establish a link to our site in any website that is not owned by you.

16.4  Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

16.5  We reserve the right to withdraw linking permission without notice.

16.6  If you wish to link to or make any use of content on our site other than that set out above, please contact hello@localbuddy.plus.

17. WHICH COUNTRY'S LAWS APPLY TO ANY DISPUTES?

17.1  If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

17.2  If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.